About Us

Welcome to Loyalty Volkswagen

You Can Expect More From Us

At Loyalty Volkswagen, we offer a new kind of car buying experience. One built on trust and transparency. Commitment to customers and community. One that fulfills your expectations to get a good honest deal on a new or used car. Fair value for your trade. Total service satisfaction. And a lifetime of valuable service and guarantee benefits.

Our motto “You can expect more from us,” is lived by every sales and service associate across our Loyalty family of dealerships in Richmond and Williamsburg. And, it’s evident in our value-added program, Lifetime Loyalties: no charge for oil and filter changes, no charge for state inspections, no charge for towing within 50 miles of the dealership and a lifetime engine guarantee.

When the time comes for a new or used Volkswagen, maintenance or repairs, we hope you’ll think of Loyalty first. You can expect more, and will get more, from us.

Welcome to the Loyalty Automotive family.



Dave Perno


Loyalty Automotive

Dealer Info

Phone Numbers:Sales Hours:
  • Mon - Fri9:00 AM - 9:00 PM
  • Sat9:00 AM - 7:00 PM
  • Sun12:00 PM - 5:00 PM
Service Hours:
  • Mon - Fri7:30 AM - 6:00 PM
  • Sat8:00 AM - 5:00 PM
  • SunClosed
Parts Hours:
  • Mon - Fri7:30 AM - 6:00 PM
  • Sat8:00 AM - 5:00 PM
  • SunClosed

Wolfsburg Crest Club Award

The Wolfsburg Crest Club Award, given by Volkswagen of America, Inc., honors those Volkswagen dealers that have met the highest Volkswagen standards in both service and sales. A proud honoree, Loyalty Volkswagen Richmond makes every effort to provide the very best to our customers. Membership in the Wolfsburg Crest Club demonstrates that we as a dealership have met the highest standards for customer satisfaction, parts sales, new vehicle sales, certified pre-owned sales and service excellence.

Loyalty Volkswagen is located at: 16300 Loyalty Way • Chester, VA 23831
Loyalty Volkswagen 37.30687920957636, -77.39323519204875.