804.518.9300
Thursday 9 AM - 9 PM
804.518.9300
DIRECTIONS
SERVICE

Wolfsburg Crest Club Award

The Wolfsburg Crest Club Award, given by Volkswagen of America, Inc., honors those Volkswagen dealers that have met the highest Volkswagen standards in both service and sales. A proud honoree, Loyalty Volkswagen Richmond makes every effort to provide the very best to our customers. Membership in the Wolfsburg Crest Club demonstrates that we as a dealership have met the highest standards for customer satisfaction, parts sales, new vehicle sales, certified pre-owned sales and service excellence.

Welcome to Loyalty Volkswagen

You Can Expect More From Us

At Loyalty Volkswagen, we offer a new kind of car buying experience. One built on trust and transparency. Commitment to customers and community. One that fulfills your expectations to get a good honest deal on a new or used car. Fair value for your trade. Total service satisfaction. And a lifetime of valuable service and guarantee benefits.

 

Our motto “You can expect more from us,” is lived by every sales and service associate across our Loyalty family of dealerships in Richmond and Williamsburg. And, it’s evident in our value-added program, Lifetime Loyalties: no charge for oil and filter changes, no charge for state inspections, no charge for towing within 50 miles of the dealership and a lifetime engine guarantee.

 

When the time comes for a new or used Volkswagen, maintenance or repairs, we hope you’ll think of Loyalty first. You can expect more, and will get more, from us.

 

Welcome to the Loyalty Automotive family.

 

Sincerely,

Dave Perno

President

Loyalty Automotive

Community Loyalty

Richmond is our home, too. So we make sure to donate our time, energy and resources to important local causes every chance we get.

Lifetime Loyalties

With Lifetime Loyalties, you’ll never pay for oil changes or state inspections. And your engine and powertrain are guaranteed for life.

Learn More

More For Your Trade

We work hard to get you the maximum money for your trade. So you can drive home in a car you really love.

Learn More

Certified and Used Cars

Loyalty’s huge selection of used and Loyalty Certified vehicles offer great value for every budget. If we don’t have what you want, we’ll find it.

Learn More

Collision Repair

Accident repairs or vehicle damage? Loyalty has your back with an expert team of specialists in our three state-of-the-art collision centers.

Learn More

CONTACT US

  • This field is for validation purposes and should be left unchanged.

Sales Department

Sales Department
804.518.9300

Sales Hours
Mon thru Fri: 9:00 AM – 9:00 PM
Sat: 9:00 AM – 7:00 PM
Sun: 12:00 PM – 5:00 PM

Service Department

Service Department
804-518-9300

Service Hours
Mon thru Fri: 7:30 AM – 6:00 PM
Sat: 8:00 AM – 5:00 PM
Sun: Closed

Parts Department

Parts Department
804-518-9300

Parts Hours
Mon thru Fri: 7:30 AM – 6:00 PM
Sat: 8:00 AM – 5:00 PM
Sun: Closed